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Job Title: Lift Engineer  

Location: South East England & London 

Permanent, Full-Time Salary: £ Depending on experience.
You could be working with some of the world’s most recognisable Stairlift and Wheelchair Platform Lift brands, helping to ensure safety around the home or business for multi-level access. With our Higher Elevation approach, we pride ourselves in employing highly professional and keen engineers who help to provide access to multi-levels keeping our customers independent in their homes or when out and about.  

Role Purpose: 
To deliver customer excellence, operating in a professional, friendly and patient manner whilst carrying out high quality Call Outs, Repairs, Servicing and Installations of Stairlifts, Homelifts, Ceiling Hoists and Wheelchair Platform Lifts. You will operate within approved local authorities, private homes, and businesses with a clear customer focus and drive to achieve optimal service delivery.  

You will conduct professional and quality work processes alongside other Lift Engineers in accordance to the manufacture’s and company’s guidelines. Reporting to the General Manager you will show clear knowledge and skills to meet with the Company’s Objectives.  

We will be looking for a candidate that shows qualities of: 
- Experience within the Stairlift/Platform Lift Industry 
Self-motivation, with the ability to work autonomously using your time effectively and planning efficiently 
- Patience and understanding with an empathetic approach 
Polite telephone manner  
- Good attention to detail  
- Outstanding people skills  
- Excellent customer service, with strong listening and interpersonal skills 
 
The successful candidate will receive: 
Manufacture’s & Product Training  
Company Vehicle  
Mobile Phone 
- Company Uniform 
- 20 Days annual leave, rising with Service Scheme (+ Bank Holidays)  
- Birthday Scheme, 1-day additional annual leave after qualifying period  
- Relaxed, fun working environment 
- Pension 
- A great working team of colleagues  
Continuing personal development & training 
- Social events  
- Company Benefits Discount/ Rewards Scheme- including cinema discounts, discounted hotel and theme park stays and discounts off many high street shops. 
 
You must be eligible to work in the UK and have a full clean driving license.  
Higher Elevation Ltd is an equal opportunities employer. 

Apply now 
For more information or to send us your CV, email office@higherelevation.co.uk

 

Job Title: Installation Co-Ordinator Assistant 

Location: South East England & London 

Permanent, Full-Time Salary: £ Depending on experience.

You could be working with some of the world’s most recognisable Stairlift and Wheelchair Platform Lift brands, helping to ensure safety around the home or business for multi-level access.

With our Higher Elevation approach, we pride ourselves in employing highly professional and keen individuals who are able to communicate across our administrative team enabling to keep our customers independent in their homes or when out and about.

Role Purpose:
To deliver customer excellence, operating in a professional, friendly and patient manner whilst carrying out all aspects of administrative tasks. You will operate within our installation department, but as a small team be able to be versatile across all administrative teams, with a clear customer focus and drive to achieve optimal service delivery.

You will conduct professional and quality work processes alongside other team members in accordance with the company’s guidelines. Reporting to the General Manager you will show clear knowledge and skills to meet with the Company’s Objectives.

We will be looking for a candidate that shows qualities of:
- Self-motivation, with the ability to work autonomously using your time effectively and planning efficiently
- Patience and understanding with an empathetic approach
- Polite and excellent telephone manner
- Good attention to detail
- Outstanding people skills
- Excellent customer service, with strong listening and interpersonal skills
- Sense of humour whilst working

As part of your role you will be responsible for, but limited too:
- Answer incoming calls.
- Logging jobs on our company CRM.
- Planning and scheduling works relating to each individual installation order.
- Liaising with engineers for workloads, job details, and any related matters.
- Preparing and sending quotations for installation works to customers.
- Invoicing all installation works using company CRM.
- Following up with related sent quotations and invoices.
- Arranging surveys, sub-contractors, and liaising with the Installation Coordinator at all times.
-Apart of the out of hour call out rota

In return the candidate will receive:
- 1 Hour Lunch Break
- 20 Days Annual Leave + Bank Holidays
- Pension
- Company Uniform
- Relaxed, fun working environment
- Continuing personal development & training

You must be eligible to work in the UK. Higher Elevation Ltd is an equal opportunities employer.

Apply now 

For more information or to send us your CV, email office@higherelevation.co.uk

 

(full Job description available on request)

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