We’re always on hand to help should your stairlift stop working. Our fully trained stairlift emergency response engineers are available 7 days a week.
Emergency Stairlift Repair
Owning a stairlift not only makes life easier but also helps everyone enjoy their home to the fullest. A broken or faulty domestic lift can have huge impacts on your quality of life and freedom at home.
So we know how important it is to make sure your lift is kept in full working order at all times. That's why we offer stairlift repairs and servicing 7 days a week thoughout the year.
We can assist whether you have a contract or not. In the unlikely event you experience a problem with your stairlift. Our team can assist with any emergency stairlift breakdown or fault.
All of our engineers are fully vetted and DBS checked. Our vehicle fleet is stocked with the latest in repair equipment and stairlift spare parts.
This means your repairs can be made as quickly as possible – giving you peace of mind and allowing you to get back to your day or night.
If you do not have a service agreement with us or have purchased your stairlift elsewhere we are able to offer you the same industry leading levels of service as our own customers get at incredibly competitive prices.
Our stairlift engineers will complete some diagnosis over the phone with you (at no cost) as experience tells us that a high number of faults can be resolved simply like this.
Our Emergency Response Area cover the following counties:
Kent
Essex
London
Sussex
Surrey
Testimonials
We receive positive feedback from our emergency repair stairlift customers. Read below some of our recent comments.
I would like to make the following comments further to your recent work carried out on my stairlift:
Having made the call to your 24-hour service, a call was returned and the gentleman was extremely helpful in making sure we tried everything we could to resolve the problem ourselves before confirming on site attendance was really needed.
An engineer arrived promptly and again was extremely helpful. The lift had broken parts and was unable to be fixed on site, and so the unit was taken away for repairs in your workshop, which was undertaken very quickly and at minimal cost to us. At all times the seriousness of the breakdown was fully appreciated by everybody we spoke to, and, as such, every effort was made to ensure that the unit was repaired and re-installed as quickly as possible.
The complete service that was provided to us was exceptional. My mother is totally dependent upon the stairlift to provide her with mobility, and this particular problem occurred at a time when my father, who helps care for my mother when at home, had been taken in to hospital, so the need for the stairlift was even more important. I would like to pass on my thanks to all those involved in making this repair as pleasurable an experience as possible for us and our family, given the circumstances.
— Mrs J Mander, London, SE9
I would like to put on record my appreciation and sincere thanks to you for the work you undertook in repairing my mother’s stairlift. I called in to report the fault and within a couple of hours the repair had been completed.
I was informed in detail what the fault had been, was charged a competitive rate and was also recommended an annual service, which was scheduled in there and then. Not being on site I was most grateful that no drama was made about payment, I was taken on trust and it was agreed that a bill would be forwarded to me on completion.
I have no reservations in recommending you to anyone. You were helpful, efficient, professional, and calming in what could be a very emotional time when dealing with elderly people. I am very pleased to be able to state my thanks on record for a job very well done.
— S Grimble, London, SE9
Since having purchased a stairlift for my wife, I have had the pleasure, and I mean pleasure, of meeting the personnel who fitted and since serviced the same. I would just like to say to anyone who has come in to contact with their chaps, I have in all my 88 years, never met nicer more considerate people. The service is excellent, timing is good and they are completely reliable. Thank you chaps for your help and friendliness, and good luck in all you do.
