The Brief

Sometimes our surveyors get excited by the staircases that they are surveying for a stairlift.

In this case they described it (as you can see from the photos) as "a lovely looking curved staircase looking for an equally complementary stairlift solution"

What the customer said

Impressed with this company from the beginning - the consultant/salesman explained the options very carefully and why he was recommending the solution we chose.

Once ordered, he returned to undertake a photo survey which has produced a bespoke product that fits the location very well.

Absolutely no hard sell.

Very pleased.

Installer very courteous and knowledgeable.

Installation scheduled in the timetable initially agreed.

Installer explained how to use lift to my parents - very patient and did not leave until he was sure they could use stairlift safely.