Our Quality Promise

Higher Elevation's customer care is built on our top 10 'Golden Rules':
Trustworthy, friendly and polite staff
Informative and honest opinions
To provide a wide range of product and technical knowledge
Competitive pricing structure
Quick turn around on installations, break down and major repairs
Minimal disruption to home or business
Reliable and quality service
7 days a week assistance
100% customer satisfaction
No salesmen - only fully qualified lift engineers

Higher Elevation may even be able to offer you a service maintenance contract if we didn’t install your lift, subject to a one-off service visit analysis.

Contact us today to discuss

I must thank you for our recent visit from your engineer who came to replace parts found in our annual contract service; of my wife’s chair lift. Your engineers came promptly and worked in an extremely efficient manner. They were careful and professional in the way that they the carried out the work and were both pleasant and polite and we were kept in the picture whilst they were working in our house. I must also thank you and your office staff for being extremely bright and caring in the way you handled our telephone calls and both my wife and I have always been well pleased with your company’s record in the way you have handled our account and would have no problem in recommending your company to our aging friends. Once again our thanks to you and Higher Elevation for your superb Service and long may it continue
— P Bensley, Sidcup, DA14
I wish to commend your company for the very efficient service I received from you when my stairlift failed at a critical time of need. From the moment I made the first call I have received nothing but courtesy and very efficient service at what I consider excellent value for money. On the first occasion I needed help the engineer arrived within a few hours, and on the second, I called at 08:00 and the engineer arrived at 09:30 same day. The second good thing was that you offered a service account, which I have now taken up. Nothing like this was ever offered by the original suppliers.

What more can I ask for; it was superb and I will happily recommend Higher Elevation to anyone in a similar situation.
— J Scott, Herne Bay, CT6
© Higher Elevation Ltd.
Bernard House
Granville Road
Maidstone
Kent
Checkatrade information for Higher Elevation Ltd
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